Charactersistics of the service
The purposes of the service are:
• the identification of working problems of instruments' connected to Gibitre softwares;
• the remote installation of programs on new pcs.
• the service is provided using Team Viewer software, for which Gibitre owns official licenses.
• the remote assistance must be explicitly requested and activated by the customer every time because the installation of the program does not permit any kind of automatic or not explicitily requested reconnections to your computers
• for the use of remote assistance software an active internet connection of the pc is required.