Which kind of services can you get from Gibitre ?
Gibitre Instruments has developed a Technical Assistance Service that provides:
- Periodic calibration made using calibration instruments with traceability to primary standards which are certified by an accredited centre and issuing of relevant certificates.
- Repairing of anomalies on installed instruments
- Statistical analysis of the anomalies detected to take the appropriate remedial action.

ISO 17025 Accreditation
Gibitre Instruments is Accredited Calibration Center for Shore and IRHD hardness measurments in compliance with ISO 17025.
Calibration for other kinds of instruments is carried out using primary instruments with traceability to primary standards.

Authorized technical service providers
In some countries the assistance service is provided directly from the main office whereas in others it is delegated through technical training of local personnel.
Specific training programs are prepared both for in-house technicians and for technicians of agencies providing a maintenance and calibration service.

What you need to do if you have a problem
All Gibitre customers can contact directly the free technical phone and e-mail service. Gibitre technical service will suggest the best solution for your problem.

Spare parts delivery
Delivery of spare parts in case of failure is normally made within 24 hours of problem detection. The efficiency of this service is continually being improved on the basis of the statistical analysis of anomalies.